01 / Example trigger17:08:12
Job completed + paid · Job system
Completed job reaches the standard feedback date
A completed job reaches the same feedback-request timing used for every eligible customer, regardless of satisfaction.
AI AGENT CAPABILITY / WORKFLOW EXAMPLE
Reviews & Reputation Management
An AI reputation agent can request honest feedback, surface service problems, prepare grounded responses, and track what happens across connected review channels.
This is a broad capability, not an industry package. The static blueprint shows one concrete way it can work; your version would connect to the systems, permissions, and rules you already use.
Defined workflow
- 01
CHECK
Confirm review eligibility
Completed job · standard timing · consent available - 02
REQUEST
Send the honest feedback ask
Approved timing · direct platform link - 03
LISTEN
Understand the response
Any rating, comment, or service concern - 04
ROUTE
Prepare the right next action
Thank-you · response draft · recovery task
Expected output
Feedback becomes a business loop
The customer receives the same honest-feedback request regardless of expected rating. Service concerns also create a human follow-up task.
- Eligible
- Yes
- Request
- SMS at 6:15 PM
- Status
- Awaiting honest feedback
- Route
- Any concern → person
Human decisionApprove any public response if feedback arrives
Target time back2–5 minutes per completed job
HOW TO READ THE BLUEPRINT
One trigger. Defined work. A human stop.
This is the example scenario behind the blueprint—not a claim that it is already running. A production version would be connected and tested in your actual tools with explicit permissions and stopping rules.
Job system
Job completed + paid: Completed job reaches the standard feedback date
Feedback becomes a business loop
The customer receives the same honest-feedback request regardless of expected rating. Service concerns also create a human follow-up task.
Approve any public response if feedback arrives
No review gating or fake reviews
BUILT AROUND YOUR BUSINESS
Your tools. Your accounts. Your rules.
A real version can connect to the systems involved in this work—including CRM, job, or booking records; Review platforms; Email or SMS; and the other tools involved in the task. We test it with your examples, decide what can run on its own, and keep unusual or risky cases with a person.