Receptionist · Inbound

Every call answered. Even at 2 AM.

Answers your business line when you can't, then texts you who called and what they need.

$199/mo · $249 setup · live in 5 days

Call it right now.

Talk to it out loud from your browser, or type. It answers as the business you pick, takes the details, and you see the text the owner gets.

Answering as a made-up business: Sample Roofing Co.

You're the caller.

Call out loud from your browser (it asks for your mic), or type. Ask what a homeowner would ask, then give a name and number.

Showing a sample call. Call or type to try it.

Or try one:

Your call
9:41
Sample Roofing Co.Sample call · 1:12
Sample

CallerWater's coming through my ceiling.

Sample Roofing Co.I'm sorry, let's get Dan on it. What's the address, and is it still coming in?

Caller4021 Erie Ave. Yes, it's dripping into the kitchen.

Sample Roofing Co.Put a bucket under it and keep clear of the light fixtures. I'm marking this urgent. Your name and best number?

CallerMaria Lopez, 513-555-0147.

Sample Roofing Co.Thanks, Maria. Dan has your details now and will call you first thing.

Dan's phone
9:41
Thursday, October 22
9:41
Front deskSample
Urgent · Maria Lopez

URGENT. New call: Maria Lopez (513-555-0147), 4021 Erie Ave. Water coming through the kitchen ceiling, still dripping. Wants a call first thing.

Sample text. Yours shows up here when the receptionist sends it.

On a live install, calls you miss forward from your own number to the receptionist, and a text like this one lands on your phone.

What it handles. What it hands to you.

It works from a facts file we write with you, and it knows where its job ends.

It handles

  • New customers: name, number, address and what they need
  • Urgent calls: flagged and texted to you, or put through to your cell
  • Questions about hours, areas and services, from your facts file
  • Booking the visit on your calendar, if you want it to
  • Hang-ups: a text back from your business so they don't call the next company

It hands to you

  • Prices, unless you give it the numbers it may say
  • Complaints, refunds and anything upset
  • Medical, legal or judgment calls
  • Anyone who asks for you by name

Set up inside your tools. Live in 5 days.

Nothing new to log into. It plugs into your business number, your cell and Google or Outlook calendar.

  1. A 30-minute callWe write your facts file from your website and the call: services, hours, areas, what you never say. You correct it.
  2. We build it inInside your accounts, under your name. You try it yourself before anyone else can.
  3. A draft-first weekFor the first week, anything it wants to send waits for your OK. Then it runs, and you get a Monday numbers email.

What it costs.

Month to month, cancel anytime. Not happy in the first 30 days? You get your money back, setup included. Setup is a one-time fee for building it into your business.

Normal call, chat and text volume for a local business is included. If you regularly pass 500 calls or 1,000 texts a month, we talk before anything changes.

Receptionist

For a business that misses calls on jobs, after hours or at lunch.

$199/mo

$249 setup · Live in 5 days

  • Every missed, busy or after-hours call answered
  • The caller's details texted to you
  • Urgent calls put straight through to your cell
  • Visits booked on your calendar
Start with Receptionist
Front Office

Receptionist, Website Chat, Follow-Up, Reviews. Every call, chat, lead and review handled.

$449/mo

$499 setup · $646/mo if bought separately

  • Receptionist: every missed, busy or after-hours call answered
  • Website Chat: answers from your services, prices you allow, hours and insurance
  • Follow-Up: web, email, Angi, Thumbtack and Zillow leads answered in seconds
  • Reviews: a review ask after every job or visit
Start with Front Office
Custom

Need it to do more? We build anything inside your tools, usually in two to four weeks.

From $2,500

Fixed price, agreed before we build

  • A one-page plan before anything is built
  • Half to start, half when it passes your checklist
  • Built inside your own accounts
  • Yours to keep if you ever leave
Plan a custom build

Receptionist questions.

Do I have to switch phone systems?
No. Your number and phone service stay the same. Any line that can forward calls works: your cell, Google Voice, RingCentral and the rest. Calls go to the receptionist only when you don't pick up, the line is busy, or it's after hours.
What happens when I do pick up?
Nothing changes. You answer like always. It only takes the calls you miss.
What happens with urgent calls?
It can ring your cell and put the caller straight through. If you can't take it, it tells the caller you'll call back soon and marks the text urgent, so it's the first one you see.
Will it say it's an AI?
By default, yes, in a friendly way. Most callers just want an answer and a time. You choose how it introduces itself.
Does it quote prices or book jobs?
Only if you want it to. By default it takes the details and gets them to you fast. It can also book into the calendar you already use.
Can it answer my website chat too?
Yes. That's Website Chat, $99 a month on its own, and part of the Front Office bundle.