Website Chat · Inbound

Your website, answering at midnight.

Answers questions on your website from your own facts, books the visit, and texts you.

$99/mo · $149 setup · live in 3 days

Ask it something.

This is the real chat, on a sample website. It answers from that business's facts, books a time, and you see the text the owner gets.

Answering as a made-up business: Sample PT & Wellness

A website visitor, at any hour

sampleptandwellness.com
Sample PT & WellnessReplies right away
Sample
You: Do you take Humana?
Sample PT & Wellness: Yes, we take Humana. Your first visit is a 60-minute evaluation with Dr. Lee. What day works best for you?
You: Tuesday morning.
Sample PT & Wellness: Got it. What's your name and the best cell to reach you?
You: Jamie Reed, 513-555-0182
Sample PT & Wellness: Thanks, Jamie. I sent your details to Dr. Lee, who will confirm Tuesday morning with you.

Try asking:

Dr. Lee's phone

Sample
9:14
Sunday, October 18
9:14
Website chatnow
New patient · Jamie Reed

513-555-0182 · Asked: Do you take Humana?

Calendarnow
Hold · Jamie Reed

Tuesday morning · asked for on your website. Tap to confirm.

Sample: what Dr. Lee gets when a chat ends with a name and a number.

What it handles. What it hands to you.

It works from a facts file we write with you, and it knows where its job ends.

It handles

  • Questions about services, hours, insurance and areas
  • Booking the visit, or taking a message with name and number
  • The visitors who browse at night and never call
  • Sending you every conversation by text or email

It hands to you

  • Prices you haven't cleared it to share
  • Medical, legal or anything that needs your judgment
  • Complaints and refunds
  • Anything it isn't sure of: it says so and passes it to you

Set up inside your tools. Live in 3 days.

Nothing new to log into. It plugs into your website, your calendar and your text line or inbox.

  1. A 30-minute callWe write your facts file from your website and the call: services, hours, areas, what you never say. You correct it.
  2. We build it inInside your accounts, under your name. You try it yourself before anyone else can.
  3. A draft-first weekFor the first week, anything it wants to send waits for your OK. Then it runs, and you get a Monday numbers email.

What it costs.

Month to month, cancel anytime. Not happy in the first 30 days? You get your money back, setup included. Setup is a one-time fee for building it into your business.

Normal call, chat and text volume for a local business is included. If you regularly pass 500 calls or 1,000 texts a month, we talk before anything changes.

Website Chat

For a business that gets website visitors at night who never call.

$99/mo

$149 setup · Live in 3 days

  • Answers from your services, prices you allow, hours and insurance
  • Books or takes a message
  • Never guesses: hands off to you
  • Each conversation texted or emailed to you
Start with Website Chat
Front Office

Receptionist, Website Chat, Follow-Up, Reviews. Every call, chat, lead and review handled.

$449/mo

$499 setup · $646/mo if bought separately

  • Receptionist: every missed, busy or after-hours call answered
  • Website Chat: answers from your services, prices you allow, hours and insurance
  • Follow-Up: web, email, Angi, Thumbtack and Zillow leads answered in seconds
  • Reviews: a review ask after every job or visit
Start with Front Office
Custom

Need it to do more? We build anything inside your tools, usually in two to four weeks.

From $2,500

Fixed price, agreed before we build

  • A one-page plan before anything is built
  • Half to start, half when it passes your checklist
  • Built inside your own accounts
  • Yours to keep if you ever leave
Plan a custom build

Website Chat questions.

Will it work on my website?
Yes. Squarespace, Wix, WordPress, Shopify, GoDaddy or a custom site. We add one line to your site; you don't touch any code.
Will it make things up?
No. It answers only from your facts file. When a question isn't covered, it says so, takes their details, and sends the question to you.
Will it say it's an AI?
Yes. It's friendly about it, and it hands off to you whenever someone asks for a person.
Where do the conversations go?
To your phone as a text, or to your inbox, with the visitor's name, number and what they wanted. Bookings go on your calendar.
Is it the same as the Receptionist?
Same brain, different door. The Receptionist answers your phone; Website Chat answers your website. Together they're part of the Front Office bundle.